Free webinar by Jeroen Ketting on Effective Communication

Free webinar by Jeroen Ketting on Effective Communication

After the success of the Webinar “7 Steps to Effective Communication” Jeroen will soon hold two new Webinars. The Webinar “Effective Communication” and the Webinar “Conscious Communication Skills”.

In the webinar “Effective Communication” Jeroen will talk about the following topics:
▶ What creates problems in communication?
▶ What can we do about it?
▶ What is meaningful communication?
▶ Understanding the communication process
▶ Finding your voice

Jeroen will also highlight 5 common cases of difficult communication on the work floor.
▶  Bringing bad news
▶  Having difficult discussions
▶  Getting things done
▶  Maintaining respectful communication
▶  Communicating across cultures

In the Webinar “Conscious Communication Skills” Jeroen will specifically focus on the following 8 communication skills: 
▶  5W2H
▶  Types of questions
▶  Active listening
▶  Silence
▶  Paraphrasing
▶  Note-taking
▶  (Non-) (Para-) Verbal Communication
▶  Dealing with Objections

Jeroen will also share exercises you can do at home.
▶  Fun communication exercises you can do with family or friends

The Webinar “Effective Communication” will take place on Friday, December 11, 2020 at 1300MSK / 1100 CET. You can register for the webinar through this link or contact Jeroen Ketting at jeroen@ketting.com 

REGISTER TO WEBINAR "EFFECTIVE COMMUNICATION"

What do Clients say about Ketting:

“JEROEN, many thanks for the nice webinar and very useful information.” 
“Thank you. It was really useful, positive and interesting.” 
“Thank you very much, also for an inspiration!” 
“Thanks Jeroen ! Very informative, well done, great presentaion ;-)”  
“Dear Jeroen, thank you much for the webinar and your time. It has been a really positive push for today.” Read more

AmCham Startup Pitch Session: Remote Work Solutions

AmCham Startup

Are you interested to see what the Moscow start-up scene looks like?
Do you want to know what new innovative solutions for remote working are available to you today? Join us at the AmCham Startup Pitch Session: Remote Work Solutions.

This Friday, Jeroen Ketting will join a high-level expert panel that will be reviewing the Remote Work Solutions by Moscow’s hottest start-ups. And non-AmCham members are welcome as well!

The American Chamber of Commerce in Russia invites you to participate in an online startup pitch session on Friday, November 20, 2020, at 1000 AM (Moscow time).
To register you can email Egor Zaostrovtsev, SME Relations Director at the American Chamber of Commerce in Russia at: ez@amcham.ru.

The following high-level expert panel will be reviewing the entrepreneurs’ proposals:

AmCham Startup

This session will feature 7-minute presentations of the following innovative solutions:

Passed event: The 7 Steps of Creating Effective Presentations.

The 7 Steps of Creating Effective Presentations

Jeroen Ketting held the on-line training “The 7 Steps of Creating Effective Presentations” on October 16 at 12:00 noon (MSK).

If you wish to order an individual on-line or off-line training please email us at jeroen@ketting.com and we will get in touch with you to discuss the details and terms. You can also contact us through the contact page on this website.

Below you can find the summary, feedback and the video registration of this webinar.

Summary:

My friends and colleagues often ask me for help when they need to give a speech, present a report, hold a webinar or conduct an important meeting. 

They ask me because they know I give trainings in this field and they hope to get some free advice They also ask me because they know I have abundant experience in expressing my thoughts in TV, radio and print interviews, and as a presenter and moderator at conferences, seminars and webinars.

I am glad to help them because talking about effective communication is something I truly enjoy, and because each time I help someone I learn something new myself.

One of the things I learned is that my friends and colleagues never ask for help when things seem to go smoothly. They turn to me when they are stressed out because they lack time, information, inspiration, and control.

The next thing I learned, is that most people cannot answer the basic questions about the presentations they have to give. The 5W2H questions. What, Why, Who, Where, When, How and How much. Or in other words: “what is your presentation about, what is the event about, what is the program of the event, who is your audience, what effect do you want to achieve with your audience, who are the other speakers, why do you speak at this event, how long is your presentation, when are you scheduled to speak, how are you going to present, what are your resources during preparation and execution, and so on. 

Luckily, I have also learned that, in spite of the stress and lack of direction that my friends and colleagues experience, it is relatively easy to get them back into the driver’s seat of the process of preparing for their presentations.

As it turns out, it only takes 7 steps to make a success of any presentation.

THE STEPS:

1.Answering the important questions about your presentation

2.Formulating your main idea

3.Creating the right argument to present your idea

4.Creating a structure or storyline

5.Writing your presentation effectively

6.Preparing conscientiously  

7.Presenting consciously

No matter how much time you have to prepare, no matter who your audience is, and no matter how important your presentation is, when you take these 7 steps in a disciplined manner you will give a better presentation than when you do not follow these steps and try to wing it. 

If you are interested to know more about our private and corporate programs on effective communication, then contact Jeroen Ketting at jeroen@ketting.com. You can also contact us through the contact page on this website.

This is what the attendees of this webinar said:

Jeroen, thank you very much for an inspiring webinar. Lots of good tips and tricks. It will surely add to delivery of better presentations. Learned a lot. Thanks for sharing your expertise on the topic. Highly appreciated! PS excellent timing within the hour (-;

JEROEN, many thanks for the nice webinar and very useful information.

Thank you. It was really useful, positive and interesting.

Thank you very much, also for an inspiration!

Thanks Jeroen ! Very informative, well done, great presentaion 😉 

Dear Jeroen, thank you much for the webinar and your time. It has been a really positive push for today

fantastisch Jeroen! ik heb genoten, geen extra vragen en zal je nog mailen voor de presentatie

super!!!

Thanks Jeroen, Very interesting. Will use this information definitely.

Thank you very much for this presentation. Several points I am certainly dragging with myself!

Thank your for a brilliant presentation, Jeroen!

Thanks for the useful presentation and advice! Much appreciated!

Contact us through jeroen@ketting.com or through the contact page on this website to find out what we can do for you.

Thanks a lot, Jeroen, for this master-class, very useful! You, yourself were a good example of how to do it. I am already implementing.

SME Training: Effective Online Presentations

Effective Online Presentations
The American Chamber of Commerce in Russia invites members to participate in a hybrid in-person/online event on Friday, October 2, 2020, at 12:00 noon (Moscow time).
 
AmCham is offering both in-person participation in this event at the AmCham headquarters in Moscow (Lesnaya St. 7, 11th floor). and online participation. Social distancing will be observed and masks will be available at the AmCham office.
 
SME Training: Effective Online Presentations
 
Jeroen Ketting
Founder and owner of the Lighthouse Group
 
This event is open to AmCham members only.
 

SME Briefing: Russian National Projects

SME Briefing: Russian National Projects
The American Chamber of Commerce in Russia invites members to participate in a webinar on Friday, July 10, 2020, at 12:00 noon (Moscow time).
 
SME Briefing: Russian National Projects
Insights into the Russian Investment Agenda
 
Jeroen Ketting
Founder and owner of the Lighthouse Group
 
Have you heard about Russia’s National Projects but want to know more? Are you interested in the long-term Russian investment agenda?
 
Then you will be interested in our webinar on Russian National Projects on Friday, July 10!
 
The webinar will focus on the Russian national projects in healthcare, infrastructure and water and waste management. We will bring you up to speed with a summary of the results of a new market study.
 
This event is open to AmCham members only.
 
 
AmCham members are welcome to join this event online. In order to participate, it is essential to register via the AmCham website using the link below. A link and meeting number will be sent in advance to all registered members only.

 

Register now

First International On-Line Forum “R2R” Region 2 Region

First International On-Line Forum “R2R” Region 2 Region

Today Jeroen Ketting spoke at the First International On-Line Forum “R2R” Region 2 Region, organized by the Chamber of Commerce of the Russian Federation. 
The Forum focuses at relations between Samara and The Netherlands in the areas of export/import/investment/cooperation/culture. Jeroen was asked to speak about the differences between Russian and Western businesses. This is a challenging topic in any situation but when the audience consists of a diverse group of importers, exporters, investors, investment agencies it becomes even more challenging. That is why for this Forum Jeroen decided to talk about the most essential issues. The common denominators of successful international business, regardless of who you are or what your role and interest is.   
“The biggest barrier in international business is not created by the differences of others but by the attitude of ourselves”.

SME Business during Times of Crisis
– Bust, boom or break even?

Jeroen Ketting will share his experience in dealing with the crises of ‘98, ‘08, ‘14 and ‘20 at the event of the American Chamber of Commerce in Russia on Friday, April 17, 2020, at 12:00 noon (MSK).


He will explain:
– How he managed to survive and thrive during the previous crises and how we will survive and thrive during the COVID-19 crisis;
– His crisis mindset;
– How he “never wastes a good crisis” and uses the opportunities that arise;
– Finally, he will benchmark his crisis approach with the “best international practice for thriving in a crisis” as described by the likes of Forbes, Harvard Business Review and other authorities)

For more information, please, click https://tinyurl.com/sfqy77a

SME Briefing – How to Run your Business During the Crisis – Russian Government Support Measures for SMEs

Register now

SME Business during Times of Crisis
– Bust, boom or break even?

Jeroen Ketting will share his extensive operational experience in dealing with the crises of ‘98, ‘08, ‘14 and ’20 and his ideas for business during the COVID-19 crisis at the event of the Association of the European Businesses ”SME fundamental challenges and support measures in view of the COVID-19 outbreak”, which will be held on April 16th, 2020 at 14:00-16:00.

Jeroen Ketting presentation will be at 15:10-15:30, he will explain:
– How he managed to survive and thrive during the previous crises and how we will survive and thrive during the COVID-19 crisis;
– His crisis mindset;
– How he “never wastes a good crisis” and uses the opportunities that arise;
– Finally, he will benchmark his crisis approach with the “best international practice for thriving in a crisis” as described by the likes of Forbes, Harvard Business Review and other authorities)

For more information, please, click https://aebrus.ru/upload/iblock/fb5/2020-04-16-programme_eng.pdf

Register now

Become the Hero in You

“A hero is not an extraordinary person in ordinary circumstances. A hero is an ordinary person in extraordinary circumstances.”

(“Hero” from the Greek word “heros”, meaning “protector” or “defender”.)

In this series “Become the Hero in You!” Jeroen Ketting shares his experience of dealing with hardships in life. He explains how “stories that we tell ourselves” shape our lives. How by changing the stories we tell ourselves, we can turn our lives into victorious story of the hero that lives inside each and every one of us. 

“Becoming the Hero in You” is an invitation to find those sparks of brilliance inside ourselves and fan them into flames of extraordinary action. And by doing so making a difference to ourselves and to the world around us.

This introductory video get-together to the upcoming series has attracted the audience from all over the world, namely from Russia, Sweden, Netherlands, USA, UK, India and Bosnia and Herzegovina. 

Positive feedback and attendance has spurred Jeroen on to move forward with this topic. We hope our series will encourage you to handle the difficulties that life can sometimes impose on us with courage, faith and self-belief. 

To ensure that you can always get inspired by getting another glimpse of Jeroen’s talk, see the recordings of the video get-together “Becoming the Hero in You”:

What clients say about Ketting.com Hero webinars

“I found to talk to be a refreshing narrative about personal progress in the midst of hardships and finding the motivation within. It has definitely has got me thinking on channelising my energies towards prioritising my goals and planning the way forward. More-so, this is a topic which is very relevant in today’s turbulent times as we all look for a sense of direction. Jeroen is a very eloquent speaker and his personal experiences are inspiring. Am glad I was attending the webinar, it has been an enriching experience”.

“I liked Jeroen’s talk because it was a really good presentation. Good timing, using different elements from history, philosophy and with some very personal notes”

Value Based Negotiations Trainings

Jeroen Ketting’s Value Based Negotiations training focuses on understanding negotiations, identifying the benefits of conflict, understanding negotiation challenges, developing crucial negotiation skills and mastering a straightforward negotiation method.

Value Based Negotiations training helps you to become a better negotiator by:

  1. Increasing your awareness of what negotiations are and what benefits conflict brings you.
  2. Improving the personal skills all good negotiators need, and
  3. Introducing a straightforward 6-step negotiation method that can be applied to any negotiation situation.

A 4-hour theoretical session will provide you with the knowledge, tips and tricks that will enable you to have better negotiations right-away.

The theoretical session can be followed up by an optional one-day practical session with exercises, role-plays and real-life cases. Trainees can bring in difficult cases from their own experience and practice these cases during the role plays.

Trainees rate this training “5-star” on a 5-star scale because of the following reasons:

  1. The training provides a method and a way of thinking that is applicable to all kinds of negotiations and to all kinds of negotiation styles and character types.
  2. “Ketting is more of a business mentor than a trainer or coach. He shares his own business experience, successes and failures for the benefit of the trainees instead of merely teaching theory”.
  3. Ketting allows for active discussion and participation and uses examples proposed by the trainees for the theoretical training.

Value-Based Negotiations teaches negotiators to understand the value of their negotiation position, to set clear goals, to focus, and to work along a clearly defined method. The training helps to increase the negotiator’s confidence level.

Value Based Negotiation training is designed for senior managers who have regular exposure to different kinds of negotiations.

tor? Please, register below or email us to order a tailor-made corporate program.

VBN training

₽ 14 550
  • Date: November 21, 2019
  • Time: 9:00-13:00
  • Language: Russian (materials in English)
  • Location: Moscow, Mytnaya 3, 41 (Lighthouse Group Office)
  • Group size: 4-10 participants
Register now
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References of our clients

Good mixture of theory and practice. Urge to mentally apply what is being said or practiced to your real life cases. The methodology taught seems straightforward and "simple" though very logic and thoroughly elaborated, which makes the training highly useful and applicable. With constant referring to real cases, be it trainer's or participants', the subject gets quickly into your memory.
Perfectly structured and facilitated. Strong connection to the business needs.
I enjoyed the training and would like to participate in the Value Based Leadership program next.

Jeroen Ketting in the media